Privacy Policy

This Privacy Policy describes how luckions.com collects, uses, and protects personal information when you access and use our website.

Last updated: December 20, 2024

1. Introduction

Welcome to luckions.com (“we”, “our”, or “us”). This Privacy Policy explains how personal information is collected, handled, shared, and protected when you visit and interact with our website (the “Site”).

By using the Site, you confirm that you have read and understood this Privacy Policy. If you do not agree with its terms, you should stop using the Site.

We may revise this Privacy Policy from time to time. Any updates will be indicated by a change to the “Last updated” date. Continued use of the Site after updates are published constitutes acceptance of the revised policy.

2. Information We Collect

The type of information we collect depends on how you interact with the Site.

Personal Information

Details you voluntarily provide, such as your name, email address, or other contact information, when you contact us, subscribe to communications, or use interactive features.

Automatically Collected Information

When you visit the Site, certain technical information may be collected automatically, including IP address, browser type, operating system, device details, access times, and pages visited before and after accessing the Site.

Financial Information

Where applicable, limited transaction-related data may be processed when interacting with third-party services. Luckions does not store full payment details and relies on secure external providers where required.

Social Media Information

If you choose to interact with Luckions through social media platforms, we may receive basic profile information in accordance with your privacy settings on those platforms.

3. How We Use Your Information

Information collected through the Site may be used to:

  • Operate and maintain the website
  • Respond to enquiries and provide support
  • Send newsletters or updates where consent has been given
  • Improve website content and functionality
  • Analyse usage patterns and site performance
  • Prevent fraud and enhance security
  • Comply with legal and regulatory obligations

Luckions does not sell or rent personal data to third parties.

4. Sharing of Information

We may share information only in limited circumstances, including:

Legal Obligations

When disclosure is required by law or necessary to protect rights, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that process.

Service Providers

With trusted third-party partners who support website hosting, analytics, email delivery, or technical operations, subject to confidentiality requirements.

Marketing Communications

Only where you have given explicit consent.

Public Interactions

Any information you choose to make public on the Site may be visible to other users.

5. Cookies and Tracking Technologies

Cookies

Luckions uses cookies and similar technologies to improve user experience, analyse traffic, and enhance services. You can manage or disable cookies through your browser settings.

Analytics

We may use analytics tools such as Google Analytics to understand how visitors interact with the Site. Data collected is aggregated and does not directly identify individual users.

6. Third-Party Websites

The Site may contain links to third-party websites not operated by Luckions. We are not responsible for the privacy practices, content, or security of external sites. Users are encouraged to review third-party privacy policies before sharing any personal information.

7. Data Security

We apply appropriate administrative, technical, and organisational safeguards to protect personal data against unauthorised access, loss, misuse, or disclosure.

Despite our efforts, no online system can be guaranteed to be completely secure.

8. Children’s Privacy

Luckions does not knowingly collect personal information from individuals under the age of 18. The Site is intended for users aged 21 or older, in accordance with legal requirements related to gambling-related content. Parents and guardians are encouraged to monitor minors’ online activity.

9. Do Not Track Signals

Some browsers offer “Do Not Track” (DNT) settings. At present, luckions.com does not respond to DNT signals due to the absence of a consistent industry standard.

10. Your Rights and Choices

Access and Control

You may request access to, correction of, or deletion of your personal data by contacting us.

Marketing Communications

You may opt out of marketing emails at any time by using unsubscribe links or contacting us directly.

GDPR Rights

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability

Requests can be submitted using the contact details below.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: privacy@luckions.com
Website: https://luckions.com
Address:
Luckions
Data Protection Department
London, United Kingdom